After-sales Service

 

Installation and commissioning service:

Engineers available for machine start-up and operators training in your factory.

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Guaranty period: one year.

12 months after the equipment is accepted by the buyer, however, the guarantee period is no longer than 18 months after equipment's departure from Xingang port, China.

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10-30 days shipment and delivery.

For your interest, we will evaluate all means of shipping (by sea, train   

transportation or post service) and advise you the most considerable one.

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OEM support for you

Machine can be customized as your requirement ( special specification, color, safety improvement, electronics from different brand).

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Factory-inspection:

Honestly welcome you to visit our factory and know more about our ability.

Or, you can download software to inspect our show room and machines.

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After-sale:

If spare parts broken, except easy-damaged parts, replacement can be posted to you.

If any technical question, there is 24-hour technical support, or our technician can be invited to your factory.

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Mission Statement

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we are dedicated to:

Designing and manufacturing the highest quality wire product machinery for the worldwide market. Carrying out general engineering work of the highest standard. Providing the best and most competitive quality products through innovative techniques and dedicated product support. Committing to meeting set objectives by continuous improvement. Striving to exceed our customers expectations.